Shipping policy

Shipping Policy

Thank you for shopping with us! Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 3–14 business days after the order is placed. This processing time allows us to carefully prepare, package, and ship your items.

Shipping Time

Once your order has been processed and shipped, delivery times may vary depending on your location and the shipping carrier. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Delays

Please note that shipping times are estimates and may be affected by factors beyond our control, such as holidays, weather conditions, carrier delays, or high order volume. We are not responsible for delays caused by the shipping carrier

Lost or Stolen Packages

once an order has been shipped and marked as delivered by the carrier, we are not responsible for lost, stolen, or misplaced packages. Please ensure that your shipping address is correct and that you have a secure location for delivery.

if your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier directly to file a claim. we are happy to assist you by providing any necessary information upon request

Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can follow your package until delivery.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about your order or shipping, please contact us at support@nutri-gain.com. We are happy to assist you.